1. Introduction
The FutureMed (‘we’, ‘our’, or ‘us’) values your trust and is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and disclose your personal information when you use our website, mobile application, and related services.
2. Information We Collect
– Personal Data: Full name, email address, phone number, billing information.
– Educational Data: Academic interests, questions submitted, content uploaded.
– Technical Data: Browser type, operating system, IP address, time zone, device IDs.
– Usage Information: Interactions, time spent, and clickstream on the platform.
– Educational Data: Academic interests, questions submitted, content uploaded.
– Technical Data: Browser type, operating system, IP address, time zone, device IDs.
– Usage Information: Interactions, time spent, and clickstream on the platform.
3. How We Use Your Information
– To provide AI-generated academic content and assistance.
– To recommend personalized educational materials.
– To notify users of feature updates, technical issues, or account status.
– To prevent fraudulent activities and enhance system security.
– To recommend personalized educational materials.
– To notify users of feature updates, technical issues, or account status.
– To prevent fraudulent activities and enhance system security.
4. Legal Basis for Processing
We collect and process personal information under legitimate interests, consent, contractual necessity, and legal obligations.
5. Data Sharing and Disclosure
– With AI and cloud service providers solely for functional delivery.
– In response to lawful requests or court orders.
– With affiliates and partners strictly for service improvements.
– In response to lawful requests or court orders.
– With affiliates and partners strictly for service improvements.
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, including legal, reporting, and archival requirements.
7. Data Protection
We use industry-standard practices such as HTTPS, encrypted storage, access controls, and periodic security reviews.
8. International Data Transfers
User data may be processed outside your country of residence but always under compliance with relevant data protection laws (e.g., GDPR).
9. User Rights
– Request access, correction, or deletion of personal data.
– Object to processing or request data portability.
– File a complaint with the local data protection authority.
– Object to processing or request data portability.
– File a complaint with the local data protection authority.
10. Cookies and Analytics
Cookies help us enhance user experience and gather analytics. Users can control cookie preferences via browser settings.
11. Children's Privacy
The platform is not directed at individuals under the age of 13. We do not knowingly collect personal information from children.
12. Updates to Policy
We may update this Privacy Policy from time to time. Material changes will be communicated via email or an on-site notification.
Contact Us
For any privacy-related concerns or inquiries, contact us at support@thefuturemed.com.
